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You are here: Home > Dedicated to Quality

Dedicated to Quality

We appreciate hearing from our patients. Here are examples of what our patients are saying about the services we provide.

The Associates at McDowell Place of Danville are wonderful. We can rest comfortably despite living four hours away, knowing that our parents are in the care of the McDowell Place staff.

Thomas and Donna Coulter

What a wonderful staff you have in the Cath Lab at Ephraim McDowell Regional Medical Center. Everyone treated me with such respect and educated me on every little detail. I felt very safe in their care. I was very nervous about the test and results, but they assured me I would be fine and that they were available the entire time. The new unit is beautiful and everyone was professional and caring. Congratulations on a great department!!!

Susan R., Danville

I was very pleased with my experience in the Emergency Department at Ephraim McDowell Regional Medical Center. I was very impressed from the moment I walked in the door and was surprised to get in and out within 40 minutes. Everyone was very professional and caring, and Dr. Guerrant apologized that I had to wait to be seen. I was referred to a vascular surgeon and was very glad that Ephraim McDowell now has one on staff. Thank you for your care.

Marvin D., Kings Mountain

Just wanted to let you know how grateful my husband and family are for your new Cath Lab. Late on August 18, Dan had a heart attack. Thanks to Dr. Eric Guerrant and the new Cath Lab team, they were able to get to him quickly and save him from any damage! They did put in one stent and after a few days he was home! He will be back with us as good as new! I hate to think what could have happened without the early intervention. Your doctors and nurses are caring and wonderful.

Thank You!
Pam T, Danville

 

Quality Measures Scores

Ephraim McDowell Regional Medical Center is dedicated to providing quality health care to our patients. Our goal is to be one of the best performing hospitals in Kentucky and the country in delivering the quality of care our patients demand and expect from us. We are pleased to share with you important information on the quality of care at Ephraim McDowell Regional Medical Center. The chart below shows how our quality measure scores have improved in the last two years. You may also want to look at the core measures of quality provided by the U.S. Center for Medicare Services.

Click here for the core measures of quality provided by the U.S. Center for Medicare Services.

Our Scores

 

FY 07 FY 09 (thru 7/09) Improvement
Clinical Effectiveness (EMRMC)
Acute Myocardial Infarction      
Composite Score 91.97% 95.86% ↑ 3.89% points
Heart Failure      
Composite Score 72.37% 97.48% ↑ 25.11% points
Surgical Care Improvement Project      
Composite Score 91.26% 98.65% ↑ 7.39% points
Pneumonia      
Composite Score 89.07% 94.69% ↑ 5.62% points

 


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